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Store Policy

CUSTOMER CARE

In Addition to the designs offered in our collections, Yoshi Couture also offers custom designs for any client who wants to bring their vision and dress or garment of their dreams to life! All custom orders email (coutureyoshi@gmail.com) All of our clothing and custom garments offer high quality and is made from scratch to uniquely fit you so please understand there are no refunds! Exchanges only for website items no exchanges for any custom orders! If an item doesn't fit, you can exchange for a better size as long as the item is still in good condition; this applies to website items only, For custom orders there are no exchanges, given the item was made accordingly to provided measurements, We are not responsible for incorrect sizes please be accurate! If you need any assistance we are here to help please email me! If you have an issue with your order please contact us through email only (coutureyoshi@gmail.com) To properly care for garments please handwash in cold or warm water separately, mild detergent and line dry. NO Bleach, no fabric softeners, No Iron Or Dry Clean! 

Please do not alter or change my garments in any way or stitch over, remove, or alter my brand label (YoshiCouture) inside any of my garments. Please do not sell any of my garments in any other condition other than given (no holes, stains, tears, or anything added or altered in any way).

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SHIPPING

FOR CUSTOM ORDERS PLEASE PROVIDE ACCURATE MEASUREMENTS & ALLOW TIME FOR PRODUCTION WHICH IS 7-21 BUSINESS DAYS FOR MOST CUSTOM ORDERS UNLESS DISCUSSED OTHERWISE! 

PLEASE PLACE A CUSTOM ORDER ATLEAST 2-4 WEEKS AHEAD OF YOUR EVENT! ALL OF YOUR INFORMATION IS SECURE & PROTECTED VIA TRANSACTONS!  (PAYMENTS FOR ANYTHING MADE FROM YOSHI COUTURE ARE MADE THROUGH THIS WEBSITE ONLY! WE DO NOT ACCEPT PAYPAL,MONEYGRAM, WESTERN UNION, OR ANY OTHER PAYMENT SERVICE FOR WEBSITE ITEMS! FOR CUSTOM ORDERS WE ONLY ACCEPT DEPOSITS & PAYMENTS THROUGH APPLE/ GOOGLE PAY ONLY!

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Standard Shipping For Website Items That Are In Stock (2-7 Days)

Items That Aren't In Stock (10-15 Business Days)

Expedited Shipping (1-3 Days) fees may apply

Website Gowns (15-30 Days)

Custom Gowns(2-6 Weeks)

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payment methods
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